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MassHire Cape & Islands.

Career Consultant

JOB SUMMARY

The Career Consultant provides educational, vocational, and personal counseling to JTEC adult participants to improve employability. Conducts intake, assessments, and individual and group career workshops; develops realistic training and employment plans; monitors participant progress; and coordinates services with community organizations, employers, vendors, and staff.

SUPERVISION RECEIVED

Works under the general supervision of the Assistant Career Center Manager, who reviews work for accuracy and compliance with agency policies. Exercises independent judgment within established guidelines.

MAJOR DUTIES

  1. Collects and documents participant information, including work history, education, income, eligibility, and barriers to employment.
  2. Assesses participants’ education, experience, interests, and test results to develop realistic career and employment plans.
  3. Maintains participant plans and documents counseling sessions, progress, and post-program employment retention.
  4. Plans and facilitates individual and group workshops on personal, educational, vocational, and career-related topics.
  5. Collaborates with Staffing Executives, OJT vendors, and the Case Management Team to monitor employment and training progress.
  6. Helps participants develop job search, workplace, and job retention skills.
  7. Manages a substantial caseload and ensures program outcomes meet WIOA performance standards and applicable regulations.
  8. Maintains accurate financial and training records, including contracts, financial aid, supportive services, payroll, and funding modifications.
  9. Coordinates participant activities with training vendors, resolves performance issues, and supports successful training completion.
  10. Networks with community agencies to identify resources, coordinate supportive services, and make referrals.
  11. Manages assigned special projects and training programs.
  12. Promotes JTEC programs through media, presentations, and community outreach.
  13. Performs all duties professionally and in accordance with JTEC policies and procedures.
  14. Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of individual and group counseling, interviewing, screening, and assessment techniques.
  • Understanding of social, economic, environmental, and cultural factors affecting disadvantaged populations.
  • Knowledge of local labor market needs, vocational training providers, community resources, and employment requirements.
  • Understanding of counseling ethics, educational concepts, and motivation techniques.
  • Ability to administer vocational assessments and interpret results.
  • Ability to teach basic, intermediate, and advanced academics and computer literacy.
  • Strong written and verbal communication skills with participants, employers, vendors, and community agencies.
  • Ability to facilitate individual and group instruction and work effectively with diverse populations.
  • Ability to research, collect data, develop curriculum, and evaluate training programs.
  • Ability to design and deliver workshops and classroom instruction.

SUGGESTED TRAINING AND EXPERIENCE

Bachelor’s degree and three years of related counseling experience required (guidance, rehabilitation, substance use, or employment counseling). Equivalent combinations of education and training demonstrating the required qualifications may be considered. Teaching experience preferred. Valid driver’s license and reliable transportation required.

AMERICANS WITH DISABILITY SPECIFICATIONS

Physical Demands

  • Manual dexterity for computer and calculator use.
  • Ability to lift and move up to 25 pounds.
  • Ability to sit for extended periods.
  • Close vision for computer work.
  • Normal hearing for telephone and general communication.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

WAGES

SALARY: $63,665 to $69,568

Please send cover letter and resume to attention of:

Deborah Maranhas
Job Training and Employment Corporation
88 North Street
Hyannis, MA 02601
dmaranhas@jteccorp.com

All responses must be received by 4:00pm, Monday, November 30, 2026.

No phone calls, please

Career Center Manager

JOB SUMMARY

The Career Center Manager oversees youth, adult, dislocated worker, academic, employment, and training programs, providing direction and support to Career Center staff. Responsibilities include program management, policy development, staff supervision, and ensuring compliance with federal and state requirements. The position requires strong leadership, management, operational, and marketing skills, along with tact and diplomacy.

SUPERVISION

The Career Center Manager works under the general supervision of the Career Center Director. Guides and policies cover overall duties. Some instruction may be given for unusual types of assignments. Where regular duties are performed independently within policy, some latitude is expected.

SUPERVISION EXERCISED

The Career Center Manager provides direct supervision to the Assistant Career Center Manager and the Marketing and Business Services Manager

MAJOR DUTIES

  • Oversee youth, adult, dislocated worker, academic, employment, and training programs.
  • Coordinate with program directors and managers to ensure effective Career Center operations.
  • Advise the Career Center Director on program performance, operations, and improvements.
  • Support professional staff providing career counseling, academic services, and employment assistance.
  • Develop and implement departmental policies and procedures in accordance with federal and state regulations.
  • Ensure compliance with WIOA, OTA, and other contracted program requirements, performance standards, and goals.
  • Identify grant opportunities to supplement WIOA funding.
  • Provide management reports, including Crystal Reports, to monitor program performance.
  • Collaborate with executive staff on Career Center initiatives and activities.
  • Train staff on performance standards, intake, eligibility, and MassHire policies.
  • Ensure services and information meet applicable laws, regulations, and organizational policies.
  • Perform additional related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of employment, education, and workforce development programs, including WIOA regulations and Child Labor Laws.
  • Understanding of human resource development, youth development, vocational assessments, and labor market needs.
  • Ability to interpret federal and state regulations, policies, and procedures.
  • Strong leadership, decision-making, communication, negotiation, and problem-solving skills.
  • Experience with program planning, implementation, evaluation, and budget management.
  • Ability to identify grant opportunities and support program development.
  • Ability to evaluate performance, build community partnerships, and work collaboratively with staff and management.
  • Knowledge of ethical standards related to program services.

EDUCATION AND EXPERIENCE

Bachelor’s degree required, with at least four years of supervisory experience in education, juvenile justice, employment, or workforce training programs. Master’s degree in a human services-related field preferred. Equivalent combinations of education and experience demonstrating the required qualifications may be considered. Valid driver’s license and access to reliable personal transportation required for field assignments.

PHYSICAL REQUIRMENTS

  • Dexterity for routine computer and office work.
  • Ability to lift or move up to 25 pounds.
  • Ability to sit for extended periods and work at a computer.
  • Normal hearing and vision for computer and telephone communication.
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.

SALARY RANGE: $94,000 – $109,000

TO APPLY: Send your resume and cover letter to Debbie Maranhas at dmaranhas@jteccorp.com by 4:00 p.m. on Monday, November 30, 2026.

No phone calls, please.

 

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